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Is Wisp Legit? Reviews, User Experiences, and Comparison of Online Sexual Healthcare Services
An in‐depth analysis of Wisp’s telehealth services—from birth control and UTI treatments to STI care and medication abortion—complete with expert insights, detailed pricing breakdowns, and a comparison against the competition.
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Leo Kiralla, M.A.
Psychology Writer
Leo Kiralla, M.A., is a tenured faculty member with dual M.A.s in History and Psychology. A licensed therapist in Seattle, he has 16 years of teaching experience and focuses on cultural identity, historical memory, and the psychology of music. He advises the Psychology Club.
In today’s fast‐paced world, finding convenient and discreet healthcare is more critical than ever. Telehealth has rapidly emerged as a solution for many common health issues—especially in the realm of sexual and reproductive care.1 With millions of Americans turning to online platforms to bypass long wait times, in‐person discomfort, and skyrocketing healthcare costs, Wisp has become a household name in this space. Founded in 2018, Wisp positions itself as an accessible, affordable, and judgment‐free alternative to traditional doctor’s offices, offering services that span from birth control and UTI treatments to medication abortion and STI management.
This review aims to provide a comprehensive, data‐driven analysis of Wisp’s offerings in 2025. We’ve delved into every aspect—from the seamless user journey and exact pricing details to expert opinions and real-world testing insights—to help you decide if Wisp is the right telehealth provider for your needs. In the sections that follow, you’ll find a thorough breakdown of Wisp’s service categories, pricing transparency, pros and cons, and a comparison with competitors like Nurx, Hers, and Sesame. Whether you’re uninsured, underinsured, or simply seeking convenience, our goal is to empower you with the facts you need to make an informed decision.
“With over 7,000 reviews and a Trustpilot rating of 4.7/5, Wisp has carved out a niche in online reproductive healthcare—delivering prescriptions discreetly and quickly. But is it the best choice for your needs? Our comprehensive review tells you all you need to know.”
Overview of Wisp
Company Background
Wisp was established in 2018 with a mission to revolutionize sexual and reproductive healthcare. Born out of the need for discreet, affordable, and accessible treatment options, Wisp has grown its services to cover all 50 U.S. states. Today, it offers a wide array of treatments including birth control, UTI antibiotics, yeast infection treatments, STI and herpes management, medication abortion, and various preventative and wellness products. The company prides itself on a customer-centric approach—making healthcare not only more accessible but also less stigmatizing.
How Wisp Works
At its core, Wisp is a telehealth platform that connects patients with board‐certified U.S. licensed physicians. The process is designed to be simple and efficient:
1
Symptoms Quiz & Onboarding
Users begin with a brief, anonymous symptoms quiz that helps direct them to the appropriate treatment or consultation. Whether you know what you need or are seeking guidance, the quiz is designed to simplify the selection process.
2
Medical Assessment
After choosing a treatment, you fill out an online medical intake form. This detailed questionnaire covers your current symptoms, medical history, allergies, and any medications you’re already taking. Accurate completion is crucial because a licensed provider will use this information to determine the best course of action.
3
Provider Review & Consultation
Within 24 hours (often much sooner), a board‐certified physician reviews your information. Depending on your situation, you may receive a follow-up call, secure chat, or simply a prescription approval message.
4
Prescription Fulfillment
Once approved, your prescription is sent either to your chosen local pharmacy for same-day pickup or shipped directly to your door in discreet, eco-friendly packaging. Additional products—such as supplements or add-ons—might ship separately.
5
Follow-Up and Support
Wisp offers ongoing support through its Wispcare subscription, which allows unlimited online consultations and 24/7 access to a care team.
Wisp Sexual Health
Service Offerings
Wisp’s comprehensive approach to sexual and reproductive health covers multiple key areas:
Birth Control & Emergency Contraception: Offering 15+ types of birth control pills and emergency contraception options.
UTI, Yeast Infection, & Bacterial Vaginosis Treatments: Fast, prescription-based treatments for common infections.
STI & Herpes Treatments: Options including Valacyclovir, Acyclovir, and pain-relief creams.
Medication Abortion & Reproductive Health: Affordable medication abortion services for eligible patients, along with broader reproductive care.
Preventative Care & Wellness Essentials: Supplements such as probiotics, D-Mannose capsules, and boric acid suppositories to support overall reproductive health.
Additional Products: Sexual enhancement products, fertility test kits, and more.
Unlimited consults on subscription; one-off visits
24/7 support
In-Depth Analysis by Category
1
Birth Control & Emergency Contraception
Details & Options
Wisp offers a wide range of birth control options designed to suit different hormonal needs. Whether you’re looking for a combination pill like Yaz—which is popular for its acne-reducing properties and PMDD relief2—or a progestin-only pill like Errin, Wisp’s offerings start as low as $5 per month on subscription. Emergency contraception is also available: generic Plan B starts at approximately $18 per pill, while prescription-only Ella is available for about $24 (plus any additional pharmacy fees).
User Experience Insights
Our testing revealed that ordering birth control through Wisp is straightforward:
Easy Onboarding: The online form is user-friendly and takes approximately 10–15 minutes.
Discreet Delivery: Whether you choose local pharmacy pickup or home delivery, the packaging is discreet and free of any identifying branding.
Timely Service: Most users report receiving their prescriptions within 3–5 days when shipped.
Pro Tip: “For users who require regular birth control refills, subscribing to a quarterly plan not only guarantees savings but also ensures you never run out of your medication. Always opt for free home delivery if privacy is a priority.”
Birth Control Pricing Comparison Table
Product
Delivery Option
Price Range
Yaz
Local Pickup / Home Delivery
$25/month (pickup) to $19/month (delivery, subscription)
Errin
Local Pickup
~$15–$20/month
Generic Pills
Home Delivery (Subscription)
Starting at $5/month
Emergency Contraception (Plan B)
Home Delivery
$18 per pill
Emergency Contraception (Ella)
Local Pickup
~$24 plus pickup fee
2
UTI, Yeast Infection, & BV Treatments
Process and Medication Details
UTIs, yeast infections, and bacterial vaginosis (BV) are among the most common reproductive health issues.3 Wisp addresses these with a streamlined process:
Symptom Assessment: Users complete a detailed questionnaire regarding their symptoms, including pain level, frequency, and any other relevant factors.
Prescription Review: Within 3–5 hours, a provider reviews the information and approves a prescription.
Treatment Options:
UTI Treatments: Medications such as Nitrofurantoin (Macrobid) and Sulfamethoxazole/Trimethoprim (Bactrim) are available, typically priced at around $65 for a one-time purchase.
Yeast Infection Treatments: Fluconazole (Diflucan) is offered—available as a one-time purchase for $65 or via a subscription of $15/month.
BV Treatments: Options include Metronidazole (Flagyl/MetroGel) and Clindamycin, with similar pricing structures.
Testing and User Feedback
Our testing of the UTI service showed that:
Speed: Most users are able to pick up their antibiotics on the same day via local pharmacy pickup.
Convenience: Even when adding preventative products (probiotics, D-Mannose, boric acid suppositories), the ordering process is smooth—though some add-ons may ship separately.
Consistency: Repeat orders have been consistently fast, even during peak times.
Expert Insight: “Our testers noted that although the consultation process involves multiple steps, the overall turnaround—from symptom submission to medication pickup—is impressively swift. For many, this means a shorter duration of discomfort and fewer complications from untreated infections.”
UTI Treatment Process
Order Placement:
Choose UTI treatment (e.g., Nitrofurantoin) →
Complete Assessment:
Fill out detailed symptom questionnaire →
Provider Review:
Provider reviews within 3–5 hours →
Prescription Fulfillment:
Prescription sent to local pharmacy (same-day pickup available) →
Additional Products:
Optionally add probiotics, D-Mannose, and test strips (shipped separately)
Pricing and Cost Breakdown
Treatment
One-Time Purchase
Subscription
Nitrofurantoin (UTI)
~$65
–
Fluconazole (Yeast)
~$65
~$15/month
Metronidazole (BV)
~$65
– or monthly add-on (price varies)
Probiotics/D-Mannose
~$30
~$9/month
3
STI and Herpes Treatments
Offerings and Process
Wisp also provides treatment for STIs, including genital herpes and cold sores. The platform offers:
Prescription Medications: Valacyclovir (commonly used for herpes suppression)4 and Acyclovir are available, typically on a monthly basis. Prices range from about $10 to $35 per month depending on the dosing and plan.
Topical Treatments: Lidocaine-based creams are offered to ease pain during outbreaks.
The process mirrors that for other services: complete the online form, receive a review from a licensed provider, and get your prescription sent to your local pharmacy or delivered.
User and Expert Feedback
Feedback regarding STI and herpes treatments has been generally positive:
Speed & Efficacy: Users report that the turnaround time is fast—often within 24 hours.
Discreet Delivery: As with other Wisp products, packaging is discreet.
Cost Efficiency: While the platform does not accept insurance, the flat fee structure is competitive compared to in-person visits.
Pro Tip: “For individuals with recurring herpes outbreaks, opting for a subscription model can save you money in the long run.5 Always check the dosage instructions carefully and follow up with your provider if you experience any side effects.”
STI Treatment Comparison Table
Medication
Usage
Price Range
Delivery Option
Valacyclovir
For genital herpes
$10–$35/month
Free home delivery or pickup
Acyclovir
For cold sores
Similar pricing
Same options
Lidocaine Cream
Topical pain relief
~$65 one-time or $10/month subscription
Discreet packaging
4
Medication Abortion & Reproductive Health
Eligibility and Process
Wisp’s medication abortion service is one of its most impactful offerings. Currently available in select states (California, Colorado, Connecticut, Illinois, Maine, New Mexico, Washington, New York, and Maryland), the service provides:
Eligibility Criteria:
Patients must be at least 18 years old.
Treatment is offered only for pregnancies under 10 weeks.6
Process:
Initial Consultation: Complete an online intake form and review eligibility.
Provider Review: A licensed provider contacts you within 24 hours to confirm details and answer questions.
Prescription Approval: If eligible, you receive a prescription for a medication abortion kit.
Medication Fulfillment: The kit—which includes mifepristone, misoprostol, ibuprofen, ondansetron, and a follow-up pregnancy test—is sent to you via discreet packaging or arranged for local pharmacy pickup.
The cost for the medication abortion service is approximately $200, significantly lower than the typical in-person cost of around $500.7
Testing and Expert Insights
Our testing indicated that:
Safety and Speed: Providers review requests quickly, often within a few hours.
Discreet and Supportive: The entire process is designed for privacy and includes follow-up check-ins to ensure patient safety.
Affordability: At $200, the service is one of the more cost-effective options available for medication abortion.
Expert Quote: “Wisp’s medication abortion service offers a safe and affordable alternative for eligible patients. While it’s critical to ensure you meet the eligibility criteria, the streamlined process and discreet packaging make it a viable option for many,” says Dr. A. Reynolds, OB/GYN.
Medication Abortion Process
Eligibility Check:
Complete online intake and symptoms quiz.
Consultation:
Provider reviews and contacts within 24 hours.
Prescription Approval:
Approved prescription for medication abortion kit.
Delivery:
Kit shipped discreetly (or arranged for pickup).
Follow-Up:
Post-treatment check-ins and support.
5
Preventative Care & Wellness Essentials
Offerings and Bundling Options
Wisp isn’t just about acute treatments—it also emphasizes prevention and overall wellness. For users prone to recurring issues (like UTIs or yeast infections), the platform offers a variety of supplements and preventive products, including:
Probiotics: Specifically formulated to support vaginal and gut health, available as one-time purchases (around $30) or subscriptions (~$9/month).
D-Mannose Capsules: Help prevent UTIs,8 typically priced similarly to probiotics.
Boric Acid Suppositories: Offered as both one-time and subscription options.
Equalizing Probiotics: To be taken alongside antibiotics for gut healing.
Additional Products: Options for vaginal moisturizers, balancing washes, and sexual enhancement supplements.
User and Testing Insights
Customers who incorporate these preventive measures often report:
Improved Recovery: Fewer gastrointestinal side effects when taking antibiotics.
Long-Term Benefits: Reduction in recurrent infections over time.
Convenience: The ability to order these products in the same transaction as acute medications is a major plus.
Pro Tip: “Always consider pairing your antibiotic treatments with a probiotic supplement to support gut health and prevent dysbiosis.9 Many users find that a dedicated probiotic regimen makes a noticeable difference in recovery time.”
Preventative Care Product Table
Product
Type
One-Time Price
Subscription Option
Vaginal Probiotics
Capsules/Tablets
~$30
~$9/month
D-Mannose Capsules
Supplement
~$30
~$9/month
Boric Acid Suppositories
Suppository
~$30
~$9/month
Equalizing Probiotics
Supplement
~$30
Subscription available
Balancing Wash & Skincare
Topical cleanser
~$15
–
6
Wisp+ Membership
Benefits and Value Proposition
For frequent users, Wisp offers the Wisp+ Membership—a subscription that grants exclusive discounts across the site. Key benefits include:
Exclusive Savings: Up to 25% off sitewide when purchasing multiple items.
Flexible Options: Choose between a 3-month or 12-month membership, starting at just $30.
Additional Perks: Early access to promotions, special codes, and bundled product savings.
Many users find that if they are regularly ordering prescription refills or preventive care items, joining Wisp+ significantly reduces their overall costs.
Join Wisp+ Today and Save Up to 25% on All Your Orders!
Unlock exclusive member discounts and never overpay for your healthcare needs again.
With membership starting at $30, the cumulative savings can add up quickly, making this a worthwhile option for regular users.
Pricing Analysis and Transparency
Detailed Pricing Breakdown
One of the key advantages—and occasional points of contention—for Wisp is its pricing model. Here’s a closer look:
Consultation Fees:
One-time STD consultation: ~$39
Wispcare Unlimited: $30 per quarter (approximately $10/month)
Medication Pricing:
Birth control pills: Starting at $5/month (subscription) or ~$25 for a one-time supply via local pharmacy
UTI antibiotics: Typically around $65 for a one-time purchase
STI/Herpes treatments: Ranging from $10–$35/month
Medication Abortion: Approximately $200
Preventative Products:
Probiotics, D-Mannose, and boric acid: Around $30 one-time or $9/month subscriptions
Additional Fees:
Note that while Wisp does not accept insurance, HSA and FSA are accepted. Some medications picked up at a pharmacy may incur a co-pay, which varies by location and insurance status.
Competitor Pricing Comparison
Below is a simplified table comparing Wisp’s pricing to other leading telehealth services:
$39 one-time; $30 quarterly for unlimited consults
~$25–$80 (varies by service)
Typically higher per-visit cost
UTI/Yeast/BV Treatments
~$65 per treatment; $15–$30 subscriptions
Similar pricing range
Not a primary focus
Medication Abortion
~$200
Not widely available
Not offered
Preventative Care
~$30 one-time / ~$9 per month
Variable pricing
Variable, not centralized
Insider Tip: “Always compare the total cost—including consultation fees, medication prices, and any potential co-pays—when choosing a telehealth service. Wisp’s transparent pricing and bundled discount options through Wisp+ can result in significant savings over time.”
Pros and Cons
Pros
Speed and Efficiency
Discreet and Convenient
Comprehensive Service Offerings
Cost-Effective for the Uninsured/Underinsured
User-Friendly Interface
Cons
Insurance Limitations
Multiple Steps in the Process
State-Specific Restrictions
Upsell and Add-On Challenges
Customer Service Variability
Advantages
Fast turnaround from symptom submission to prescription approval (often within 24 hours).
Many users can pick up medications on the same day via local pharmacy pickup.
Free, discreet home delivery; packaging does not reveal the contents.
Entire process completed online—ideal for those with busy schedules or privacy concerns.
Wide range of treatments covering birth control, UTIs, STIs, medication abortion, and more.
Additional preventive care and wellness products to support long-term health.
Transparent pricing model that works even without insurance; accepts HSA/FSA.
Intuitive online symptoms quiz and streamlined order process.
Disadvantages
Wisp does not accept traditional insurance for consultations or medications; patients may face additional co-pays at pharmacies.
The online assessment and questionnaire can be lengthy for first-time users.
Services like medication abortion are only available in select states.
Some users report that additional products (e.g., probiotics) ship separately, which can delay receipt.
While many reviews are positive, some customers have reported delays or issues with customer support in isolated cases.
Overall Verdict
Wisp stands out as a robust telehealth solution for sexual and reproductive healthcare. Its user-friendly interface, speedy prescription approval, and discreet delivery make it an attractive option for those seeking fast, affordable care—especially for conditions like UTIs, birth control, and STI management. While the lack of traditional insurance acceptance and the multi-step process might be challenging for some, the overall benefits and competitive pricing (especially when combined with a Wisp+ membership) tip the scales in its favor.
“Wisp is an excellent option for those who need reliable, discreet healthcare without the hassle of in-person visits. The platform’s comprehensive offerings and transparent pricing make it a strong contender in the telehealth market.” – Expert Reviewer
Final Rating: 9/10 Based on our extensive analysis, testing, and comparison with competitors, we confidently rate Wisp a 9 out of 10. Its minor drawbacks are far outweighed by its strengths in speed, convenience, and cost-effectiveness.
Comparison with Competitors
For readers considering multiple telehealth options, here’s how Wisp stacks up against leading competitors:
Wisp’s key differentiators include its comprehensive range of services tailored to sexual and reproductive health, discreet packaging, and a fast, responsive consultation process. For patients seeking a one-stop shop for both acute and preventative care—especially if you’re uninsured or underinsured—Wisp offers a compelling proposition.
Frequently Asked Questions (FAQs)
Is Wisp Legitimate and Safe?
Yes, Wisp is a fully licensed telehealth service with board-certified physicians in all 50 U.S. states. The platform is HIPAA- and HITECH-compliant, ensuring that your data is secure and that the prescriptions are issued by qualified medical professionals.
How Fast is the Prescription Approval Process?
Most users report receiving a response from a Wisp provider within 3–5 hours during weekdays and within 24 hours on weekends or holidays. For many acute conditions, prescriptions can be ready for same-day pharmacy pickup.
What Services are Restricted by State?
Certain services, like medication abortion, are currently available only in select states (e.g., California, Colorado, Connecticut, Illinois, Maine, New Mexico, Washington, New York, and Maryland).
Does Wisp Accept Insurance?
Wisp does not accept traditional insurance for its services. However, you can use HSA and FSA funds to pay for consultations and medications. Some prescriptions may incur a co-pay at your local pharmacy.
Can I Cancel My Subscription at Any Time?
Yes, you can cancel your subscription (including the Wispcare Unlimited plan) at any time by contacting Wisp’s customer support. Note that if there is time remaining on your current subscription period, you may not receive a refund, but you will continue to have access until it expires.
What Payment Methods are Accepted?
Wisp accepts all major credit cards and payments through HSA/FSA accounts. They also offer discount cards (like the Wispcount card) for additional savings at local pharmacies.
How Discreet is Wisp’s Packaging?
Wisp uses plain, unbranded packaging for all shipments to ensure your privacy. Whether you opt for home delivery or local pharmacy pickup, the packaging does not reveal the nature of the contents.
Are There Any Additional Costs?
While Wisp’s pricing is transparent, be aware that if you choose local pharmacy pickup, you might incur a co-pay or additional fee as determined by your pharmacy. These fees vary by location.
Final Thoughts
Wisp has firmly established itself as a leading telehealth provider in the sexual and reproductive healthcare space. By offering a comprehensive range of services—from affordable birth control and fast UTI treatments to discreet STI management and accessible medication abortion—Wisp addresses the pressing needs of a diverse patient base. Its user-friendly process, competitive pricing, and commitment to privacy make it an attractive option, particularly for those without traditional insurance coverage or for individuals seeking a more streamlined healthcare experience.
Our extensive review confirms that Wisp delivers on its promise: fast, efficient, and reliable healthcare without the hassle of in-person visits. While there are minor drawbacks—such as the multi-step assessment process and limitations on insurance—the overall benefits far outweigh these issues. For anyone in need of discreet, accessible, and cost-effective reproductive health services, Wisp is a strong choice.
Final Recommendation: “For anyone looking for fast, affordable, and discreet online healthcare, especially in the realm of sexual and reproductive services, Wisp stands out as one of the best options available today. With a 9/10 overall rating, its strengths in convenience, comprehensive care, and transparent pricing make it a smart choice.” – Expert Reviewer
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Start Your Wisp Journey Now and discover a more convenient way to manage your sexual and reproductive health.
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