Madhura Sohani, M.A.
Psychology WriterMadhura Sohani, an adjunct faculty member with a master’s in Psychology, focuses on making classroom material applicable to real life. With three years of research experience on aging and medical adherence, she values interactive teaching. In her free time, she enjoys CrossFit, hiking, and biking.
Hair loss can strike unexpectedly, shaking self-confidence and leaving many men searching for an effective solution. Enter Keeps—a subscription-based telehealth service solely dedicated to treating male pattern baldness. In this comprehensive review, we’ve meticulously analyzed Keeps’ offerings based on clinical data, hands-on testing, and expert consultations. Read on for an in‐depth look at how Keeps works, its treatment options, pricing details, customer experience, and how it stacks up against its competitors.
A Closer Look at Keeps: Brand & Service Overview
Keeps focuses exclusively on treating androgenetic alopecia, the most common form of male hair loss.1 The company’s mission is simple: to deliver FDA-approved, research-backed treatments right to your doorstep at a fraction of the cost of traditional doctor visits and local pharmacies. Through an easy-to-use online platform, Keeps offers a free initial consultation with a licensed medical provider. This consultation—combined with a simple questionnaire and a few scalp photos—helps determine the best treatment plan tailored to your specific pattern of hair loss.
Once approved, customers subscribe to recurring shipments (available in three-, six-, or twelve-month intervals) that include prescription products and complementary hair care items. For example, a typical three-month Keeps package includes:
Finasteride 1mg tablets
Minoxidil 5% (available in solution or foam)
Ancillary products
Prices are competitive—for instance, the finasteride-only plan starts at around $80 for a three-month supply, while minoxidil solutions and foam are priced at approximately $22 and $25, respectively. A modest shipping fee of $5 per shipment applies, making the overall cost notably lower than in-pharmacy alternatives.
Clinical credibility is at the heart of Keeps’ offerings. Finasteride and minoxidil are FDA-approved for treating male pattern baldness,2 and numerous studies have demonstrated their efficacy in slowing or reversing hair loss when used consistently. With over 6,000 people who have reviewed it on their website averaging 4.7 out of 5 stars, Keeps has built a reputation as a trusted provider for men seeking to keep their hair.
In-Depth Analysis of Treatment Options
Finasteride
— The DHT Blocker
Key Details:
*Prices may vary
Finasteride is a well-known oral medication that works by inhibiting the 5-alpha reductase enzyme, which converts testosterone into dihydrotestosterone (DHT).5 Elevated DHT levels are a primary cause of follicular miniaturization in male pattern baldness.6 By reducing DHT, finasteride can halt further hair loss and, in many cases, promote regrowth.
Pro Tip:
To minimize potential side effects, remain consistent with your dosage and consult your Keeps provider immediately if you notice any concerning symptoms.
Minoxidil
— The Topical Powerhouse
Key Details:
*Prices may vary
Minoxidil is a topical solution originally developed to treat high blood pressure.9 Its hair growth benefits were discovered serendipitously when patients reported unwanted hair growth. Today, minoxidil is available as both a liquid solution and an aerosol-based foam, each designed to be applied directly to the scalp.
Pro Tip:
For a cleaner application, use the foam version on days when you need a more controlled treatment routine. If you experience scalp irritation with the liquid, switching between formats may help maintain consistency in results.
Combination Treatments
— Synergy in Action
Key Details:
*Prices may vary
For many, using finasteride and minoxidil in tandem delivers the best results. Combining these two treatments not only helps slow hair loss but also actively promotes regrowth in both receding hairlines and thinning crowns.
Pro Tip:
Adhere strictly to your treatment regimen. Consistency is critical—missing applications can disrupt progress. If you forget a dose, double up at your next scheduled time (after consulting your provider) to maintain steady results.
Ancillary Hair Care Products
Keeps’ product suite extends beyond medications. Their ketoconazole shampoo, thickening shampoo, conditioner, and styling pomade are formulated with ingredients like biotin, saw palmetto, caffeine, and green tea extract to nurture the scalp, support follicle health, and improve hair appearance. These products help cleanse the scalp of buildup and stimulate the hair’s natural strength and volume.
Customer Experience & Support
Keeps sets itself apart with a seamless, user-friendly experience designed for busy men who value both convenience and effectiveness. The process begins with a free online consultation, during which a licensed provider reviews your symptoms, hair loss history, and photographs to craft a personalized treatment plan.
Once subscribed, you’ll receive automatic shipments every three, six, or twelve months—ensuring you never run out of essential medications. Keeps’ customer support is available 24/7 via live chat, phone, or email, with typical operating hours from 8am to 8pm EST for phone support and 10am to 6pm EST for chat and email. Although some independent reviews note occasional delays in shipping or consultation renewals, the overwhelming consensus among verified users is that Keeps’ service is both accessible and effective.
Pros & Cons at a Glance:
Pros
- Affordable, competitive pricing
- Free initial consultation with ongoing provider messaging
- Comprehensive treatment options tailored for male pattern baldness
- Easy-to-use online platform with automatic shipments
Cons
- Telehealth consultations are not available in every state
- Some users report mild scalp irritation with minoxidil
- Insurance does not cover treatment costs (as products are considered cosmetic)
How Keeps Compares with Competitors
In the crowded field of hair loss treatments, Keeps stands out by focusing solely on androgenetic alopecia. Competitors like Hims and ScalpMed offer broader health services alongside hair loss treatments, but this can sometimes dilute their focus. Keeps’ dedicated approach allows for more targeted research and competitive pricing.
Key Comparisons:
- Pricing: Keeps often provides lower per-ounce costs and bundled discounts that can result in significant savings over time.
- Service Model: While Hims may offer free shipping, Keeps’ $5 shipping fee is offset by its affordable product pricing and periodic promo codes (for example, exclusive 50% off first orders).
- Product Range: Keeps provides a robust lineup of both prescription medications and over-the-counter products—something that reinforces its credibility in hair loss treatment.
- Customer Support: With 24/7 live chat and on-demand messaging with licensed providers, Keeps excels in accessibility and convenience.
Quick Comparison Table:
| Treatment Option | Keeps Price (3-mo Supply) | Key Features |
|---|---|---|
| Finasteride 1mg Tablet | ~$80 | DHT-blocker, oral medication |
| Minoxidil 5% Solution | ~$22 | Topical application, dropper method |
| Minoxidil 5% Foam | ~$25 | Cleaner application, faster drying |
| Finasteride + Minoxidil | ~$65+ | Synergistic combination therapy |
| Ancillary Products | ~$22–$30 | Scalp care, thickening shampoo/conditioner |
Final Verdict
Keeps offers a well-rounded, affordable, and clinically-proven solution for male pattern baldness. With its subscription-based telehealth model, users benefit from personalized treatment plans, automatic refills, and 24/7 access to licensed providers—all at a price that beats traditional doctor visits. While results take time (typically 3 to 6 months), the dual-action approach of finasteride and minoxidil, supported by ancillary scalp care products, has been shown to stabilize and even reverse hair loss in many cases.
If you’re serious about combating hair loss and want a hassle-free, evidence-based approach, Keeps is an excellent choice. Just remember: consistency is key. Your success with Keeps will depend on strict adherence to your prescribed regimen and regular consultations with your provider.
How we reviewed this article:
Our experts vigilantly monitor the domain of health and wellness, promptly refreshing our articles with the latest discoveries. Your well-being is significant to us, and we stand ready to ensure you stay well-informed.
Current Version
Written By
Madhura Sohani, M.A.
Edited By
Suzanne Briggs
Medically Reviewed By
Thomas M. Buckley, MD
Copy Edited By
Jun Xu
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- York, K., Meah, N., Bhoyrul, B., & Sinclair, R. (2020). A review of the treatment of male pattern hair loss. Expert Opinion on Pharmacotherapy, 21(5), 603–612. https://doi.org/10.1080/14656566.2020.1721463 ↩︎
- York, K., Meah, N., Bhoyrul, B., & Sinclair, R. (2020). A review of the treatment of male pattern hair loss. Expert Opinion on Pharmacotherapy, 21(5), 603–612. https://doi.org/10.1080/14656566.2020.1721463 ↩︎
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