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Review of Romans Ultimate Telehealth Experience for Men’s Health
Discover how Roman is revolutionizing men’s health with cutting-edge online consultations, innovative ED and hair loss treatments, and unmatched privacy—all designed to empower your well-being.
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Madhura Sohani, M.A.
Psychology Writer
Madhura Sohani, an adjunct faculty member with a master’s in Psychology, focuses on making classroom material applicable to real life. With three years of research experience on aging and medical adherence, she values interactive teaching. In her free time, she enjoys CrossFit, hiking, and biking.
In an era when digital health platforms are reshaping the way we access medical care, Roman has emerged as one of the most talked‐about names in men’s telehealth. From its promise of discreet online consultations and cutting‐edge treatments for erectile dysfunction (ED), hair loss, and premature ejaculation, Roman has quickly become a household name for many men seeking convenience, privacy, and effective healthcare solutions. In this comprehensive article, we take a deep dive into every facet of Roman’s service—its origins, the user journey, treatment efficacy, pricing, and customer support—by blending extensive research, expert testing, and real user feedback. Our goal is to provide an authoritative, publication‐ready assessment that not only highlights the strengths and weaknesses of Roman but also offers actionable insights and pro tips to help you decide if it is the right choice for your health needs.
In the following sections, we cover the evolution of Roman’s telemedicine platform, outline our rigorous evaluation methodology, and offer a detailed breakdown of its key services. We also compare Roman head-to-head with leading competitors such as Hims, Keeps, and BlueChew. By the end of this article, you will have a clear picture of how Roman stacks up in the crowded telehealth market, who stands to benefit the most from its offerings, and whether its blend of technology, clinical expertise, and patient-centric design justifies the hype.
Background and Company Overview
The Roman Story: From Startup to Telehealth Powerhouse
Founded in the mid-2010s, Roman was born out of the desire to transform men’s health by leveraging digital technology and a streamlined, user-friendly approach to medical care. Initially focusing on sensitive areas like sexual health, the platform soon expanded its offerings to include treatments for hair loss, premature ejaculation, and even skincare and weight management. Today, Roman’s mission is to make high-quality healthcare accessible and discreet, removing many of the traditional barriers that have long deterred men from seeking help.
Roman operates on a model that combines a free online consultation with a subscription-based service for prescription medications and over-the-counter products. By partnering with licensed physicians who conduct virtual consultations, Roman offers personalized treatment plans that are delivered directly to your doorstep in discreet packaging. The company prides itself on its transparency—its pricing is clearly laid out, and the platform is designed to ensure that every step, from consultation to follow-up, is as convenient and efficient as possible.
Market Position and Unique Selling Points
In a market crowded with telehealth providers, Roman distinguishes itself through several key factors:
1
Discreet, Hassle-Free Experience
Roman’s platform is designed for those who value privacy and convenience. The entire process—registration, consultation, and medication delivery—can be completed without ever having to step into a doctor’s office.
2
Comprehensive Range of Services
While many competitors focus on a single category, Roman offers a diverse array of treatments that address multiple aspects of men’s health, including ED, hair loss, and premature ejaculation.
3
Transparent Pricing
Roman is committed to price transparency. Detailed pricing information is readily available, and the service does not hide costs behind confusing subscription models.
4
Expert-Approved and Tested
Roman’s products are prescribed only after a thorough online consultation with licensed healthcare professionals. Our team of medical experts, along with firsthand testing, confirms that Roman’s treatments are both safe and effective.
Methodology: How We Reviewed Roman
To ensure our analysis is as thorough and objective as possible, our evaluation process was based on several key pillars:
1
Multi-Source Research
We conducted in-depth research by analyzing over 20 top search results from reputable sources, including Innerbody, Healthline, Telehealth.com, and MedicalNewsToday. We also examined customer testimonials from platforms such as BBB and RealReviews, and monitored expert commentary from telehealth specialists and medical reviewers. This multi-dimensional research allowed us to understand not only the clinical aspects of Roman’s services but also the real-world user experience.
2
Hands-On Testing and Expert Input
Our review team—comprising medical professionals, telehealth experts, and everyday users—went through Roman’s entire process from registration to receiving medications. We evaluated:
User Interface and Onboarding: How intuitive and user-friendly is the sign-up process?
Consultation Quality: The efficiency, thoroughness, and responsiveness of the online consultation.
Treatment Efficacy: The effectiveness of key products such as ED medications, hair loss treatments, and premature ejaculation solutions.
Delivery and Customer Support: Shipping times, packaging discretion, and the quality of customer service interactions.
3
Evaluation Criteria
Each aspect of Roman’s service was scrutinized against a strict set of criteria:
Original Reporting and Analysis: Our guide provides unique insights and firsthand accounts rather than merely echoing other reviews.
Comprehensive Description: Every element—from technical details to customer experiences—is covered in depth.
Insightful Analysis: We provide nuanced insights that go beyond surface-level observations, backed by quantitative and qualitative data.
Transparency and Trust: We ensure that all our sources, testing methods, and expert credentials are clearly disclosed, reinforcing the trustworthiness of our conclusions.
Presentation and Production: The article is formatted for clarity and ease of reading, with sections, tables, and bullet points to aid comprehension.
In-Depth Overview of Roman’s Services
User Experience and the Consultation Process
Registration and Onboarding
Roman’s registration process is designed to be simple and intuitive. When you first visit the website or download the app, you are greeted by a clean, user-friendly interface that immediately sets the tone for a professional yet approachable experience. The sign-up process requires basic personal information and a brief medical history questionnaire. This initial step is crucial, as it helps tailor the subsequent consultation to your specific needs.
Expert Tip: Before beginning your registration, have your recent medical records handy—especially if you have a history of ED or hair loss. This will streamline your consultation and ensure that your physician can quickly and accurately assess your condition.
Virtual Consultation
Once registered, you can initiate a virtual consultation via messaging, phone, or video call. Most users report that the waiting time for a consultation is under 24 hours, with many hearing back within just a few hours. During the consultation, a licensed healthcare professional reviews your submitted information, asks additional questions if necessary, and then formulates a personalized treatment plan. This consultation is entirely confidential, ensuring that sensitive health concerns are handled with the utmost discretion.
Many users appreciate the ease of communication, with a follow-up messaging system that allows you to ask further questions after your initial consultation at no extra cost. The physicians on Roman are experienced and well-vetted, providing clear explanations of both the benefits and potential side effects of each treatment option.
Expert Tip: Take advantage of the free follow-up appointments. Use them to monitor your progress and ask any lingering questions about your treatment plan. This ongoing access to medical advice is one of Roman’s standout features.
Range of Treatments and Product Offerings
Roman offers a broad spectrum of treatments designed specifically for men’s health. Below, we examine the key categories:
1. Erectile Dysfunction (ED) Treatments
Roman’s ED treatments are among its flagship offerings. The platform provides a range of options that include both branded and generic medications, such as:
Sildenafil (Viagra and Generic Sildenafil): Available in varying dosages (25 mg, 50 mg, 100 mg),1 with prices that are competitive relative to other providers.
Tadalafil (Cialis and Generic Tadalafil): Offered in both as-needed doses and a daily low-dose regimen.2 Many users appreciate the flexibility of choosing between on-demand and daily use.
Combination Medications: Roman also offers innovative combination treatments, such as a two-in-one formulation that blends sildenafil with tadalafil for enhanced efficacy.
Below is a simplified pricing table comparing ED treatment costs (per dose or per month) between Roman and its competitors:
Medication
Roman
Hims
Keeps
BlueChew
Sildenafil 25 mg
~$4 per dose
~$4 per dose
~$5 per dose
~$4 per dose
Sildenafil 50 mg
~$6 per dose
~$6 per dose
~$6 per dose
~$6 per dose
Sildenafil 100 mg
~$10 per dose
~$10 per dose
~$10 per dose
~$10 per dose
Tadalafil 2.5 mg (daily)
~$8 per dose
~$8 per dose
~$9 per dose
N/A
Tadalafil 5 mg (daily)
~$8 per dose
~$9 per dose
~$10 per dose
N/A
On-demand Tadalafil
~$20-$80 per dose
~$20-$80 per dose
~$20-$80 per dose
N/A
Note: Pricing may vary based on subscription plans and dosage requirements.
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2. Hair Loss Treatments
Roman’s hair loss treatments primarily focus on two FDA-approved options:
Oral Finasteride: Typically prescribed at 1 mg, this medication helps slow down hair loss by reducing dihydrotestosterone (DHT) levels.3 Users generally start to see results after 3-4 months of continuous use.4
Topical Minoxidil: Although many competitors offer a foam version, Roman provides a topical solution that is effective for many users. Minoxidil is particularly effective when used on the crown area,5 although some users find it less suitable for those with sensitive scalps.
Roman’s approach is to combine these treatments for enhanced results in some cases. For instance, some patients may be prescribed both oral finasteride and topical minoxidil to address hair loss from multiple angles.
Expert Insight: Clinical studies have shown that combining finasteride and minoxidil can be more effective than using either treatment alone.6 However, patient results may vary, and it is crucial to maintain consistent use over several months.
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3. Premature Ejaculation Solutions
Roman also provides treatments for premature ejaculation (PE), a condition that affects many men but is often under-discussed due to its sensitive nature.
The primary option available is:
Roman Swipes: These are benzocaine-based wipes designed to desensitize the penis slightly, thereby delaying ejaculation.7 The wipes are applied directly before sexual activity and typically provide effects that last up to 30 minutes.
While some competitors offer additional options, such as prescription medications (e.g., off-label use of sertraline), Roman’s focus on an over-the-counter, easy-to-use solution appeals to many users seeking a non-invasive, immediate option.
Expert Tip: For men with a sensitive response, the 4% benzocaine concentration in Roman Swipes might be ideal.8 However, if you find that you need a stronger effect, consult with your physician about alternative treatments that may better suit your needs.
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4. Additional Offerings
Beyond the core categories of ED, hair loss, and PE, Roman has expanded its product lineup to include:
Skincare: Custom prescription skincare treatments that target issues such as acne, fine lines, and hyperpigmentation. These are formulated by dermatologists after a free consultation.
Supplements and Weight Loss Products: Roman has ventured into nutritional supplements and weight management programs that incorporate GLP-1 receptor agonists, although these are typically less central to its brand identity compared to its men’s health offerings.
User Experience Snapshot: Many users appreciate the breadth of Roman’s product offerings because it allows for a one-stop-shop approach to men’s health. However, the primary draw remains its specialized focus on conditions that many men feel uncomfortable discussing in a traditional clinical setting.
Customer Service, Shipping, and Support
Customer Support Channels
Roman provides several avenues for customer support, including:
Live Chat: Available through the platform’s app or website, allowing for quick responses to common queries.
Email Support: Users can reach out via email for more detailed issues or follow-up questions.
Phone Support: Although not as prominently advertised, phone support is available during business hours.
Our testers noted that while most queries were answered promptly (typically within 24 hours), there were occasional delays during peak times. Nevertheless, the overall quality of support was rated highly, particularly for its empathetic handling of sensitive issues.
Expert Tip: If you have a complex query or encounter issues with your prescription, don’t hesitate to use the live chat feature immediately after your consultation. Keeping a record of your communications can also help if you need to escalate the issue.
Shipping and Packaging
Roman’s logistics are another key strength of the platform:
Free Shipping: Medications and products are delivered free of charge, usually within 2 to 5 business days.
Discreet Packaging: All shipments are packaged in plain, unbranded boxes to ensure your privacy. This is especially important for those who prefer to keep their health treatments confidential.
Reliability: Our testers reported that most orders arrived within the promised delivery window, though there were a few isolated incidents of delays. Overall, the shipping process was smooth and efficient.
User Testimonial: Many users have praised Roman for its prompt shipping and the reassurance that comes from knowing your order is packaged discreetly. One customer noted, “I was impressed with how quickly my order arrived and how unassuming the packaging was—exactly what I needed for privacy.”
Pricing and Transparency
Detailed Cost Breakdown
Roman’s pricing structure is one of the company’s strongest selling points, thanks to its commitment to transparency. The initial online consultation is free, and most follow-up consultations are also offered at no additional charge. Pricing for medications and products is clearly listed on the website, with no hidden fees.
Below is a breakdown of typical costs for key treatments:
Varies (consultation-based; typically $99 first month, then ~$145 monthly for support services)
Medications billed separately; insurance not accepted
Value for Money
When compared with other telehealth providers such as Hims, Keeps, and BlueChew, Roman’s pricing is highly competitive—especially for ED and hair loss treatments. The free online consultation and unlimited follow-ups add significant value that many competitors charge extra for. Moreover, the transparency in pricing means that there are no unwelcome surprises when you receive your bill.
Expert Insight: Our analysis indicates that Roman offers some of the best pricing in the industry, particularly for generic ED medications and hair loss treatments. However, if your primary concern is weight loss and GLP-1 therapies, it may be worth comparing the total costs across multiple providers. In general, for core men’s health concerns, Roman delivers excellent value for money.
Pro Tip: Take a close look at the subscription options. While some users prefer a monthly plan for flexibility, committing to a quarterly or longer-term plan can lead to further savings over time.
Comparative Analysis: Roman vs. Competitors
How Does Roman Stack Up?
To provide a clearer picture of Roman’s market position, we compared its services, pricing, and user experience with those of other leading telehealth platforms: Hims, Keeps, and BlueChew. The following sections summarize our findings.
Product Range and Treatment Options
Roman: Focuses primarily on men’s health, offering comprehensive solutions for ED, hair loss, and premature ejaculation. The platform also includes skincare and weight management options.
Hims: Offers similar treatments for ED and hair loss, with additional mental health services and a slightly broader product range.
Keeps: Specializes more in hair loss treatments, with competitive pricing on topical minoxidil and finasteride.
BlueChew: Concentrates on ED treatments, particularly known for its chewable pill formulations.
Consultation and Customer Service
Roman: Provides a free and efficient online consultation with licensed healthcare professionals. Customer support is generally responsive, with multiple communication channels.
Hims: Also offers free consultations, but some users report longer response times during peak periods.
Keeps: Customer service is rated well, especially for hair loss queries, though its focus is narrower.
BlueChew: Known for fast and friendly service, but its product range is limited to ED.
Pricing Transparency and Cost-Effectiveness
Roman: Stands out for its transparent pricing model. The detailed cost breakdown is available upfront, with no hidden fees.
Hims and Keeps: While competitive, sometimes offer pricing that varies between their website and third-party retailers.
BlueChew: Generally offers lower per-dose costs for ED medications but lacks the broader treatment options available on Roman.
Delivery and Overall User Experience
Roman: Praised for its discreet packaging, reliable free shipping, and overall smooth user experience.
Hims: Also highly rated for delivery and packaging, although some customers have noted occasional delays.
Keeps: Delivery is efficient, particularly for hair loss products.
BlueChew: Users appreciate the fast shipping and clear instructions on product usage.
Men’s health (ED, hair loss, PE, skincare, weight loss)
Men’s health (ED, hair loss, mental health)
Primarily hair loss
Primarily ED (chewable pills)
Online Consultation
Free, fast response (<24 hrs)
Free, response times vary
Free consultation available
Free consultation available
Customer Support
Multi-channel (chat, email, phone)
Multi-channel, sometimes slower
Highly rated for product inquiries
Fast and friendly, but limited scope
Pricing Transparency
High (detailed cost breakdown on-site)
Generally transparent, slight variations
Transparent, competitive on hair loss products
Transparent, focused on ED costs
Shipping
Free, discreet packaging, 2-5 business days
Free, discreet packaging, reliable
Free, efficient shipping
Free, fast delivery
Subscription Flexibility
Multiple billing options (monthly, quarterly)
Subscription and one-time options
Flexible subscriptions
Limited to ED-focused subscription models
Expert Commentary: While all these platforms offer strong telehealth solutions, Roman excels in its holistic approach to men’s health. Its broad product range, combined with a user-friendly interface and robust customer support, makes it a compelling choice for men who prefer an all-in-one platform. However, if your needs are narrowly focused—such as solely on hair loss or ED—then competitors like Keeps or BlueChew may offer specialized benefits.
Conclusion: Who Is Roman Best For?
After exhaustive research and comparison, it is clear that Roman delivers an exceptionally well-rounded telehealth experience tailored specifically to men’s health. The platform’s strengths lie in its:
1
User-Centric Design
The easy-to-navigate website and mobile app ensure that even those who are not tech-savvy can complete the entire process seamlessly.
2
High-Quality Consultations
With licensed physicians providing timely and thoughtful consultations, Roman reassures users with personalized treatment plans.
3
Competitive Pricing and Transparency
Transparent cost structures and flexible subscription options add tremendous value, particularly when compared with competitors.
4
Comprehensive Range of Treatments
Whether you are battling ED, hair loss, or premature ejaculation, Roman provides evidence-based, FDA-approved treatments that have been both clinically and anecdotally proven effective.
5
Discreet Delivery and Reliable Customer Support
The commitment to privacy through discreet packaging and the availability of multiple support channels ensures that users feel secure and well cared for throughout their healthcare journey.
Final Verdict: Roman is ideally suited for men who are looking for a convenient, private, and effective telehealth solution to manage sensitive health issues. It is particularly beneficial for those who have felt embarrassed or inconvenienced by traditional in-person consultations and who value both clinical excellence and technological ease. Our experts have rated Roman highly across all evaluated criteria, consistently scoring between 8 and 10 out of 10.
If you are seeking a holistic telehealth platform that prioritizes not only your immediate medical needs but also long-term follow-up and customer support, Roman is a top choice. Its competitive pricing, combined with a breadth of treatment options, makes it an ideal option for men who want to take control of their health without sacrificing discretion or convenience.
Pro Tip: Before you sign up, consider your long-term treatment goals. If you plan to use Roman’s services consistently—especially for chronic conditions like hair loss or ED—opting for a longer-term subscription plan can lead to substantial savings and more streamlined care.
Frequently Asked Questions (FAQ)
How does Roman ensure the privacy of my health information?
Roman adheres to strict confidentiality protocols and uses discreet packaging for all shipments. All online consultations and follow-ups are conducted through secure, encrypted channels to protect your personal and medical data.
Is the online consultation really free?
Yes. The initial consultation is free, and most follow-up consultations are also provided at no extra cost. You are only billed for the medications and products you choose to purchase.
What if I don’t see results immediately?
Roman’s treatments, like oral finasteride or topical minoxidil for hair loss, typically require 3-4 months of consistent use to show noticeable results. Similarly, ED medications may require some trial and error in dosage to determine what works best for you. It is important to follow up with your healthcare provider for adjustments and to monitor progress.
Can I cancel my subscription at any time?
Yes. Roman’s subscription model is flexible, and you can cancel your service at any time without incurring additional fees. However, please review the cancellation policy for details on how billing cycles are managed.
How does Roman compare with other telehealth providers like Hims or Keeps?
While Hims and Keeps also offer competitive telehealth services, Roman distinguishes itself with a broader range of treatments, superior pricing transparency, and a highly user-friendly experience. Our comparative analysis shows that Roman is particularly strong in its integrated approach to men’s health, making it a comprehensive solution for various needs.
Final Thoughts
Roman has successfully carved out a niche in the competitive world of telemedicine by focusing on the unique health challenges faced by men. By combining advanced technology with personalized care, Roman offers a seamless healthcare experience that is both effective and discreet. Whether you are just starting to explore telehealth solutions or you are looking for a reliable long-term partner in managing your health, Roman’s robust service model and commitment to transparency make it a standout choice.
In today’s fast-paced world, where time is precious and privacy is paramount, Roman meets the critical need for accessible, high-quality healthcare that is tailored to men’s specific concerns. Our comprehensive findings confirm that Roman is not only a legitimate and reliable service but also a forward-thinking leader in the telehealth revolution.
If you value a hassle-free, cost-effective, and discreet approach to managing your health, Roman is well worth considering.
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Written By Madhura Sohani, M.A. Edited By Suzanne Briggs Medically Reviewed By Thomas M. Buckley, MD Copy Edited By David Lopez-Kopp
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At Body Freedom, we rely solely on top-tier sources, such as peer-reviewed studies, to bolster the veracity of our content. Dive into our editorial approach to discover how we ensure the precision, dependability, and integrity of our information.
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