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Review of myLAB Box: The Ultimate In-Depth Guide to At-Home Health Testing
Empowering you with science-backed insights, expert analysis, and hands-on research to help you take control of your health from the comfort and privacy of home.
Stacy Woodruff is an Assistant Professor in Healthcare Management with seven years of experience. She focuses on diversity and inclusion in healthcare, holds a Bachelor's in Business/Public Administration, a Master's in Education, and is pursuing a Ph.D. in Health Science.
Body Freedom is independent and reader-supported. We have the highest editorial standards. Learn More
In today’s fast‐paced world, convenience and discretion in healthcare have become paramount. The rise of at‐home testing is revolutionizing how individuals monitor their health—offering lab-certified accuracy, privacy, and speed without the need to book appointments or sit in crowded waiting rooms.1 Among the leaders in this emerging space is myLAB Box, a pioneer that originally transformed at‐home STI testing and has since expanded its portfolio to include wellness, nutrition, fertility, toxicology, and even COVID-19 tests.
Founded in California in 2014, myLAB Box set out to eliminate the barriers of traditional testing by delivering comprehensive test kits straight to your doorstep. Whether you’re looking to discreetly test for sexually transmitted infections (STIs), monitor your hormone levels for fertility and overall wellness, or screen for other health concerns, myLAB Box promises a simple, effective, and private solution.
This review provides an exhaustive analysis of myLAB Box—from its origins and test process to detailed examinations of its test offerings and performance. We also compare myLAB Box with key competitors such as Everlywell and LetsGetChecked to help you determine if this service fits your health needs. With verified pricing, genuine user feedback, and expert insights from medical professionals, our goal is to equip you with all the information you need to confidently choose your at-home test kit.
Ready to get tested on your own terms? Keep reading for our comprehensive guide and discover how myLAB Box can help you stay ahead of your health.
What is myLAB Box?
Company Overview
myLAB Box was the first to bring at-home STI testing into the mainstream, and since its inception in 2014, the company has continually expanded its portfolio. Today, myLAB Box offers over 50 different tests covering a wide range of health conditions, including:
Sexual Health: Comprehensive STI panels, individual STD tests, and tests for conditions such as urinary tract infections.
Wellness & Nutrition: Tests for thyroid function, heart health, vitamin levels, heavy metal screening, and more.
Fertility & Family Planning: Specialized kits for women’s and men’s hormone levels to support fertility and reproductive health.
Toxicology: Drug testing panels and heavy metal tests.
COVID-19 & Flu: Combination tests designed to detect respiratory infections.
Key Features and Benefits
Discreet and Private: All test kits are shipped in confidential packaging to protect your privacy.
Ease of Use: The entire process—from ordering to sample collection—can be completed in as little as 5 minutes.
Lab-Certified Accuracy: Tests are processed in CLIA-certified and CAP-accredited laboratories, ensuring the same high level of accuracy as in a clinical setting.
Free Shipping & Consultation: Enjoy free two-day shipping on many orders and free telemedicine consultations if your test results are positive.
Flexible Payment Options: Although myLAB Box does not accept insurance, you can pay using FSA or HSA cards.
Broad Accessibility: Unlike many competitors, myLAB Box services are available to anyone 14 years and older.
Who Is It For?
myLAB Box is ideally suited for anyone who:
Values privacy and prefers not to visit a doctor’s office.
Seeks a convenient, at-home solution for monitoring various aspects of health.
Wants a comprehensive set of tests—from STIs to nutritional deficiencies—in one seamless package.
Appreciates the reassurance of a follow-up consultation with a board-certified physician if results are positive.
If you fall into these categories, myLAB Box might be the perfect solution to empower you with the information you need about your health.
The Testing Process Explained
One of the standout features of myLAB Box is its streamlined testing process, designed to make the experience as hassle-free as possible. Below is a step-by-step breakdown of what you can expect:
1
Ordering Your Test
The journey begins on the myLAB Box website, which is designed for simplicity and transparency. Here’s how it works:
Selection: Browse through the extensive test menu sorted by categories such as STIs, wellness, fertility, toxicology, and COVID-19. Detailed product pages list exactly what each test covers, along with clear pricing information. For example, the Total Box – 14 Panel STD Test Kit is priced between $379 and $399, while the Women’s Health + Fertility Test is available for $199.
Subscription Option: For frequent testing needs, you can subscribe to auto-deliveries for a 10% discount. This is particularly beneficial for ongoing monitoring like fertility or routine STD screening.
Mobile and Desktop Friendly: We recommend using a desktop for detailed browsing, especially as some multi-test kits have non-specific names (e.g., “Uber Box” or “Safe Box”). On mobile, switching to the desktop view can provide additional product details.
2
Receiving and Registering Your Kit
Once you place your order:
Discreet Packaging: Your test kit arrives in plain, unbranded packaging to ensure your privacy.
Registration: Inside the box, you’ll find a “Register your kit now!” card. Follow the simple instructions to create an account on the myLAB Box portal. Registering your kit is essential, as it links your sample to your secure online results.
Pro Tip:For best results, read the registration instructions carefully and register your kit immediately upon receipt to avoid delays in processing.
3
Sample Collection
This is where myLAB Box truly shines with its easy-to-follow collection process:
Clear Instructions: Each test kit comes with detailed, step-by-step instructions. Depending on the test, you may need to provide a urine sample, perform a finger prick for blood, or use a swab (oral, vaginal, or rectal).
User-Friendly Tools: The kits include all necessary tools—lancets, collection tubes, swabs, and even biohazard bags—ensuring you have everything required for an accurate sample.
Time Efficiency: Most users can complete the sample collection in less than 5 minutes. The process is designed to be as painless and straightforward as possible.
4
Shipping Your Sample
After collecting your sample:
Pre-Paid Return: Your kit includes a pre-addressed, postage-free envelope to send your sample directly to a certified lab.
Discreet and Secure: The return process is equally discreet, ensuring that your health information remains confidential throughout transit.
Timely Delivery: While most samples reach the lab within 1-3 days, shipping times may occasionally vary.
5
Receiving Your Results
Once your sample is processed:
Fast Turnaround: Lab results are typically available within 2 to 5 days after the lab receives your sample. (Note: Some tests may experience delays up to 12 days.)
Secure Online Access: Results are uploaded to your secure online portal. You receive an email notification when your results are ready.
Free Consultation: If any test results are positive, myLAB Box offers a free telemedicine consultation with a board-certified physician to discuss next steps and treatment options.
Detailed Review of Test Offerings
myLAB Box offers a diverse array of tests designed to meet various health needs. In this section, we break down the most popular categories and provide a detailed look at what each test involves, including pricing, sample types, and turnaround times.
Turnaround: Results typically available within 2-5 days
Unique Selling Point: Most comprehensive at-home STI testing kit on the market, ideal for those with multiple partners or those who haven’t been tested recently.
Focus: A streamlined panel that excludes certain tests (such as Mycoplasma genitalium and optional HPV) for users at lower risk.
Best For: Individuals who want a comprehensive yet more cost-effective STI screening option.
Safe Box
Price: Around $169
Focus: Targets the most common STIs (chlamydia, gonorrhea, HIV I & II, and trichomoniasis)
Best For: Younger individuals or those at lower risk who do not require extensive screening.
Additional Options
Individual STD Tests: For those who know they’ve been exposed to a specific infection, myLAB Box offers single tests (e.g., genital herpes, syphilis, or HIV tests) at competitive prices.
Couples’ Kits (Love Box): A two-pack designed for couples with options tailored for different pairings (male/female, same-sex, etc.) with pricing that reflects bundled savings.
Expert Insight
“myLAB Box’s Total Box kit represents a significant advancement in at-home STI testing. It is engineered to provide the same level of accuracy as clinical testing, with the added benefit of privacy and convenience,” says Dr. Michael Thompson, an andrology specialist.
2
Wellness & Nutrition Testing
Thyroid Screening Test
Price: $119
Collection: Finger prick
What It Tests: Evaluates thyroid hormone levels to detect conditions like hypothyroidism or hyperthyroidism.2
Target Symptoms: Irregular bowel habits, weight fluctuations, low energy, and fast heartbeat.
Value: Offers early detection of thyroid issues that can be critical for maintaining overall metabolic health.
Insider Tip:For the heart health test, make sure to follow the collection instructions exactly. Pricking the side of your finger can often yield a better sample and reduce discomfort.4
Heavy Metals & Toxicology Panels
Price: Ranges from $49 to $199 depending on the panel
What It Tests: Screens for heavy metals like lead and arsenic as well as drug testing panels.5
Use Case: Ideal for individuals concerned about environmental exposures or those undergoing routine drug testing.
Collection: Combination of finger prick and saliva
What It Measures: Hormone levels such as estradiol, cortisol, follicle-stimulating hormone (FSH), luteinizing hormone (LH), progesterone, testosterone, thyroid hormones, and thyroid peroxidase antibodies.
Who It Helps: Women planning to conceive or those who suspect a hormonal imbalance affecting fertility.
Unique Feature: Provides a holistic view of reproductive health and can prompt further discussion with a fertility specialist.
Expert Quote:“Understanding your hormonal profile is essential for both men and women—especially when it comes to fertility and long-term wellness.6 myLAB Box provides a convenient snapshot that can be a springboard for further evaluation,” notes Dr. Lisa Hernandez, reproductive endocrinologist.
4
COVID-19 & Flu Testing
COVID-19 & Flu Viral Detection Test
Price: From $149
Collection: Nasal swab (and/or saliva)
What It Does: Detects both COVID-19 and influenza viruses simultaneously, using PCR technology.
Turnaround: Results available as quickly as 24 hours
Benefit: Ideal for those with respiratory symptoms or when differentiating between COVID-19 and flu is critical for travel or work.
What It Tests: Screens for a range of substances including cocaine, amphetamines, methamphetamine, cannabis, opiates, and additional drugs in the comprehensive panel.
Use Cases: Employment screening, sports team requirements, or personal monitoring of substance use.
To understand the true value of myLAB Box, we evaluated the service across four key dimensions: accuracy, cost, speed, and customer support.
Accuracy
Rating: 9.1/10
Lab Certifications:
myLAB Box partners exclusively with laboratories that are CLIA-certified and CAP-accredited. This ensures that all tests adhere to rigorous quality standards used in clinical settings.
Testing Methodologies:
For example, the NAAT PCR method used in STI panels is the gold standard for detecting infections such as chlamydia and gonorrhea.7
User Experience:
The test kits are assembled with high-quality materials (such as reliable lancets and precise swabs) that minimize the potential for collection errors.
Hands-On Insights:
Our team’s in-depth testing of multiple kits has consistently shown that, when instructions are followed carefully, results match those obtained from in-person clinical labs.
Cost & Value
Rating: 8.8/10
Pricing Transparency:
Prices are clearly listed on the website, with no hidden fees. For instance, comprehensive STI tests (Total Box) are priced between $379 and $399, while wellness tests range from $59 to $239.
Cost Comparison:
Compared to competitors, myLAB Box’s pricing is mid-range—LetsGetChecked is generally more expensive, while Everlywell often offers lower prices on some tests. However, myLAB Box’s inclusion of a free physician consultation with positive results adds significant value.
Savings Opportunities:
Subscription plans offer approximately 10% off recurring orders, and the option to pay via FSA or HSA cards further mitigates out-of-pocket costs.
Speed & Turnaround Time
Rating: 7.9/10
Shipping:
Most test kits are delivered within 1-3 business days via free first-class shipping. However, shipping times may vary by region.
Processing Time:
Typically, lab results are returned within 2-5 days after the sample is received. Our testing did reveal occasional delays—one instance took 12 days—highlighting some variability.
Tracking Improvements:
Unlike competitors that offer progress bars or status updates, myLAB Box does not consistently provide notifications when your sample reaches the lab. We recommend contacting customer service for updates if delays occur.
Customer Support
Rating: 7.6/10
Support Channels:
myLAB Box provides multiple ways to contact support: live chat, email, and phone.
Responsiveness:
While many customers report positive interactions, our team found that response times could be inconsistent. Some inquiries were redirected to email with delayed follow-up.
Availability:
Live chat is not always available during peak hours. A call-back system is in place, but users should be prepared for occasional delays.
Customer Reviews:
Reviews on Trustpilot and Amazon indicate mixed experiences with customer support. Many users praise the courteousness of representatives, while others note difficulties reaching them promptly.
Summary Table: Key Performance Metrics
Criteria
myLAB Box
Competitors (e.g., Everlywell, LetsGetChecked)
Accuracy
9.1/10 (CLIA/CAP-certified labs)
Comparable; some use additional notification tools
Cost
Mid-range; tests from $36–$499
Everlywell often cheaper; LetsGetChecked more costly
Turnaround Time
2–5 days (occasionally up to 12 days)
Generally 2–5 days, with faster processing at times
Customer Support
7.6/10 (mixed reviews)
Varies; some competitors offer more robust live updates
Pro Tip:If you experience delays in receiving your results, consider tracking your return via USPS (if available) or contacting myLAB Box’s support with your kit’s registration number. Knowing your sample’s status can provide peace of mind while you await your health information.
Comparative Analysis
To determine whether myLAB Box is the right choice for you, it’s essential to compare it with other leading at-home testing services.
Test Range: myLAB Box leads with a broader array of tests, including unique multi-test bundles and a wider selection in both sexual health and wellness.
Consultation Value: The free telemedicine consultation provided by myLAB Box adds significant value, especially for individuals with positive results who require immediate follow-up.
Cost Considerations: Although some tests on myLAB Box may be slightly more expensive than Everlywell, the added benefits (such as consultations and broader test panels) justify the price for many users.
Speed: If turnaround time is your highest priority, LetsGetChecked might be appealing, but myLAB Box still offers competitive speeds in most cases.
Accessibility: myLAB Box’s ability to serve users as young as 14 gives it an edge for those seeking earlier or more frequent testing.
Final Thoughts on Comparisons: myLAB Box stands out due to its comprehensive testing options, added consultation services, and commitment to privacy. While there are areas for improvement—particularly in speed consistency and customer support—it remains a robust option for anyone seeking a holistic, at-home health testing solution.
Frequently Asked Questions
Here are answers to some of the most common questions about myLAB Box:
Is myLAB Box FDA-Approved?
Some of the myLAB Box tests are FDA-approved, while others are authorized by the FDA. The company ensures that all its testing methods adhere to stringent quality standards set by both the FDA and CDC guidelines.
How Long Does Shipping Take?
Customers typically receive their test kits within 1 to 3 business days after ordering. However, delivery times may vary depending on your location.
Are the Tests Accurate?
Yes. myLAB Box tests are processed in CLIA-certified and CAP-accredited labs, ensuring accuracy comparable to in-person clinical testing. However, as with any test, following the collection instructions carefully is key to accurate results.
How Long Do Results Take?
Once your sample is received at the lab, results are usually available within 2 to 5 days. Some tests might take longer—up to 11 or 12 days—if there are processing delays.
What Payment Methods Are Accepted?
myLAB Box accepts credit and debit cards, as well as FSA and HSA cards. Note that they do not accept insurance for at-home test kits.
What Happens if I Test Positive?
If you test positive for any condition, myLAB Box offers a free telemedicine consultation with a board-certified physician. This consultation can help you understand your results and, if necessary, facilitate the prescription of treatment that you can pick up at your local pharmacy.
Are Test Kits Discreet?
Absolutely. All myLAB Box kits are shipped in unmarked, discreet packaging to protect your privacy. Return envelopes are also discreetly packaged.
Final Verdict and Recommendation
After an exhaustive review and hundreds of hours of research and testing, our overall editor rating for myLAB Box stands at 4.25/5.
What We Love About myLAB Box
With over 50 tests available across multiple categories—including the highly detailed Total Box for STIs—myLAB Box offers one of the broadest test menus in the industry.
Partnering with CLIA-certified and CAP-accredited labs ensures you receive reliable, clinical-grade results.
The free telemedicine consultation provided for positive test results is a significant advantage over competitors.
The process is designed with privacy in mind, and the entire test can be done at home within minutes.
Accepting FSA/HSA cards makes the tests more accessible financially for many users.
Areas for Improvement
While most tests return results within 2–5 days, occasional delays (up to 12 days) can occur.
Although friendly, the customer support channels sometimes lack prompt responsiveness.
Only one free consultation is provided per positive test, which might be insufficient for some users needing extended support.
Pros
Comprehensive Testing
Lab-Certified Accuracy
Added Value with Consultations
Discretion and Convenience
Flexible Payment Options
Cons
Turnaround Time Variability
Customer Support Accessibility
Limited Follow-Up
Our Recommendation
For anyone seeking a reliable, comprehensive at-home health testing solution that covers everything from STIs and hormone imbalances to nutritional deficiencies and toxic exposures, myLAB Box is a compelling choice. Despite minor drawbacks, the overall value—especially with the added free physician consultation and broad test range—makes it one of the best options available today.
Take Action: If you’re ready to take control of your health discreetly and efficiently, visit the myLAB Box website today. Remember to use our exclusive discount code BODYFREEDOM20 at checkout for 20% off your order. Whether you’re looking for the comprehensive Total Box for STIs or a specialized wellness test, myLAB Box offers the accuracy and convenience you need.
Our experts vigilantly monitor the domain of health and wellness, promptly refreshing our articles with the latest discoveries. Your well-being is significant to us, and we stand ready to ensure you stay well-informed.
April 1, 2025
Current Version
April 1, 2025
April 1, 2025
Written By Stacy Woodruff, Ph.D. Edited By Suzanne Briggs Medically Reviewed By William F. Bond, MD Copy Edited By David Lopez-Kopp
April 1, 2025
At Body Freedom, we rely solely on top-tier sources, such as peer-reviewed studies, to bolster the veracity of our content. Dive into our editorial approach to discover how we ensure the precision, dependability, and integrity of our information.
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