A Comprehensive Review of Hers’ Weight Loss, Hair Care, Skincare, and Sexual Health Solutions

Grady Blacken, Ph.D.

Biomedical Writer

Grady Blacken, an Associate Professor of Chemistry, holds a BA from Whitman College and a Ph.D. from the University of Washington. His research focuses on high-throughput methods for detecting protein oxidation and phosphorylation, collaborating with medical researchers to link molecular changes to patient outcomes.

In today’s fast-paced digital era, telehealth platforms have revolutionized how we access healthcare.¹ Hers has emerged as a leading service dedicated exclusively to women’s health, promising discreet and convenient access to prescription medications and wellness products. Whether you’re seeking mental health support, battling hair loss, searching for innovative skincare solutions, or exploring modern birth control options, Hers aims to deliver a one-stop solution right to your doorstep.

This comprehensive review delves deep into Hers’ service offerings, pricing structures, subscription models, and the overall user experience. Our multi-disciplinary team of experienced journalists, medical experts, and actual product testers spent weeks evaluating every aspect of the Hers platform—from its intuitive onboarding process to the effectiveness of its treatments. We have scrutinized every detail, cross-referencing independent research and real user feedback to provide you with an unbiased, data-driven analysis.

In the following sections, we will explore Hers’ company background and history, break down its extensive product portfolio, and provide a thorough analysis of its pricing and dosing models. We also share first-hand insights from our testing process, highlight real user testimonials, and offer pro tips to help you maximize your experience. Additionally, we compare Hers with key competitors in the telehealth space to show how it stacks up in today’s dynamic healthcare market. Finally, we conclude with our final verdict and recommendations for potential users.

By the end of this review, you’ll gain a complete understanding of whether Hers is the right telehealth solution for your unique needs—and why it might be the best way to access affordable, convenient, and discreet healthcare.

Company Background & History

Founded in 2017 as part of a new wave of digital health startups, Hims & Hers Health, Inc. quickly distinguished itself with a dual-brand strategy. While Hims initially catered to men with issues like erectile dysfunction and hair loss, Hers was introduced as the women-focused counterpart—providing a tailored solution for a wide range of health concerns. Since its public offering in early 2021, the company has grown exponentially and is now recognized as one of the leading telehealth providers in the United States and even expanding into the United Kingdom.

Hers’ mission is simple yet ambitious: to offer accessible, discreet, and affordable healthcare solutions to women who might otherwise face barriers when seeking traditional in-person care. The platform capitalizes on the convenience of online consultations, allowing users to complete a comprehensive medical questionnaire and then connect with licensed healthcare professionals via its mobile app or website. This streamlined process eliminates the need for time-consuming visits to doctors’ offices and pharmacies, making it especially appealing to busy professionals, mothers, and anyone looking for a hassle-free healthcare experience.

In recent years, Hers has not only expanded its product offerings but has also made headlines for its innovative pricing models and its direct-to-consumer approach. Despite occasional controversies—such as debates over compounded medications and customer service challenges—the company maintains a strong Better Business Bureau rating and a robust subscriber base. Its focus on women’s health has led to an ever-growing range of services, from mental health care to personalized treatments for hair loss and skin conditions.

This rich history, combined with its innovative approach, positions Hers at the forefront of digital healthcare. In an industry that demands both technological savvy and compassionate care, Hers has managed to carve out a niche that resonates with a modern, mobile-first audience.

Overview of Hers’ Product and Service Portfolio

Hers is a comprehensive telehealth platform that offers a wide array of products and services, each designed to address specific aspects of women’s health. Our review team broke down the offerings into five key categories:

1. Mental Health Services

Hers has invested significantly in providing accessible mental health care. The platform’s telepsychiatry service allows users to complete a confidential online assessment and then connect with licensed mental health professionals—without the need for in-person visits. Here’s what you can expect:

Delivery & Support: Medications are shipped discreetly, and ongoing support is provided via unlimited messaging.

Services Offered:
– Online psychiatric consultations
– Medication management for anxiety and depression
– Prescription of SSRIs (e.g., Escitalopram, Fluoxetine) and other non-controlled medications

Pricing:
– Starting at $49 per month (no insurance required)
– Transparent pricing without hidden fees

Process:

Free Consultation: Begin with a quick, online mental health assessment.

Expert Assessment: A licensed professional reviews your symptoms and medical history.

Treatment Plan: A personalized plan is created, including prescribed medications.

Learn More

*Prices may vary.

2. Hair Loss Solutions

Hair loss is a common concern,² and Hers offers a targeted range of treatments:

Pricing Details:
– Shampoo typically retails at around $18 per bottle
– Conditioner packs, including 2-packs, can range up to $47
– Prescription products require a consultation and are delivered via subscription

Products Available:
– Minoxidil 5% Foam (Extra Strength)
– Specialized shampoos and conditioners
– Additional supplements and vitamins formulated for hair regrowth

Learn More

*Prices may vary.

3. Skincare & Dermatology

Hers caters to skincare needs by offering both over-the-counter and prescription products:

Delivery:
– Most products are shipped within 2 to 5 business days
– Products are tailored to address non-inflammatory to moderate inflammatory acne

Key Offerings:
– Acne and anti-aging creams featuring ingredients like tretinoin, niacinamide, and azelaic acid
– Personalized formulations based on a user’s questionnaire and skin assessment

Learn More

*Prices may vary.

4. Birth Control & Sexual Health

Hers expands beyond typical telehealth offerings to include reproductive health:

Process:
– Users complete an online consultation about their health history and needs
– Licensed providers then recommend the best-suited birth control method

Service Details:
– Offers birth control pills with various formulations (monophasic, biphasic, triphasic, and extended-cycle options)
– Provides condoms, lubricants, and other sexual wellness products
– Virtual consultations are included as part of the subscription, with prices starting from as low as $12 per month

Birth Control

Sexual Health

*Prices may vary.

5. Weight Management

One of the most talked-about services, Hers’ weight management program leverages compounded medications:

Dosing Information:
– Initial dosing starts low and gradually increases according to a pre-defined regimen, ensuring safety and effectiveness

Medication Details:
– Compounded GLP-1 injections (similar to branded products like Wegovy)
– Other weight loss medications such as Metformin, Bupropion, and Topiramate may also be available

Subscription Plans:
– Options range from 3-month, 6-month, to 12-month subscriptions
– Pricing starts at approximately $199 per month for a 12-month plan

Learn More

*Prices may vary.

Visual Overview

Below is a sample comparison table summarizing Hers’ key products:

The Hers onboarding process is straightforward: download the free app, create your profile, complete a detailed medical questionnaire, and then receive a personalized treatment plan from a licensed provider. This process is designed to be secure (HIPAA compliant) and convenient, ensuring that your sensitive health information remains private while you receive tailored care.

Detailed Pricing, Subscription, and Dosing Analysis

Understanding the financial commitment is essential for any potential user. Hers employs a subscription model that is both flexible and competitively priced. Here’s a closer look:

Subscription Models & Pricing

• Monthly Subscription:
  – Standard monthly rate is typically around $85 for certain services (e.g., mental health consultations).
• Quarterly & Annual Plans:
  – More cost-effective options exist for longer commitments. For instance, a 3-month plan may cost approximately $299 per month (totaling around $897 for the period), while a 12-month plan might be offered at $199 per month, totaling approximately $2,388 when paid upfront.
• Weight Loss Specifics:
  – Hers’ compounded GLP-1 injections are available on a 12-month plan for $199 per month. Pricing varies based on dosage, with some users reporting starting at 8 units for the initial weeks, increasing gradually to higher levels as prescribed.

Dosing Regimen for Weight Loss

The dosing schedule is personalized and generally follows a gradual ramp-up:

• Initial Phase:
  – Start at a low dose (e.g., 8 units per week) for the first 4 weeks to allow your body to adjust.
• Ramp-Up Phase:
  – Increase to 16 units in weeks 5-8, followed by further increments to reach the target dose (commonly up to 1.2 mg per month) by weeks 9-12.
• Maintenance Phase:
  – Once the target dose is reached, maintain that level while the provider monitors progress and adjusts as needed.

Comparison Chart: Hers Pricing & Dosing Breakdown

For mental health and skincare services, the pricing is similarly transparent with no hidden fees. Hers prides itself on being affordable, particularly for those without insurance, offering medications at significant discounts compared to traditional retail prices.

User Experience & Hands-On Testing

Our team put Hers to the test over several weeks to evaluate every aspect of the platform—from sign-up to delivery and customer support. Here are the key findings:

Testing Methodology

• Profile Creation & Assessment:
  – We created multiple profiles, filling out detailed questionnaires covering health history, lifestyle, and current symptoms. The process was streamlined and secure, with HIPAA-compliant encryption.
• Consultation Experience:
  – After submission, we received responses from licensed healthcare providers within 24 hours. Although the messaging interface was efficient, some interactions felt generic and impersonal.
• Product Delivery & Packaging:
  – Medications arrived within the promised 2-5 business days. Packaging was discreet and professional, ensuring privacy.
• Customer Support:
  – Response times varied. While some queries were handled promptly, others required multiple follow-ups. Cancellation processes, in particular, were less than ideal and could be improved.

Pros & Cons from Our Testing

User Testimonial:
“I appreciated the convenience of ordering everything online, but when I needed to cancel a subscription, the process was frustrating and time-consuming. It would be great if they offered more personalized support.”
– Verified User, Reddit

Our Top 3 Pro Tips for Maximizing Your Hers Experience

Comparison with Competitors

To put Hers in context, we compared it with several key competitors in the telehealth space:

Competitor Overview

• Brightside Health:
  Known for its more hands-on mental health care, Brightside offers regular live check-ins and accepts insurance. Pricing is higher but comes with more personalized attention.
• Talkspace:
  Provides a broad range of therapy options with live video and messaging sessions. Although it accepts insurance, its subscription model is generally more expensive.
• LunaJoy:
  A women-focused telehealth platform similar to Hers, LunaJoy emphasizes comprehensive mental health services and therapy, but is available in fewer states.

Comparison Metrics

Expert Quote:
“For users prioritizing convenience and affordability, Hers is a great option. However, if you value personalized interaction and insurance integration, alternatives like Brightside or LunaJoy might better serve your needs.”
– Health Technology Analyst

While Hers excels in its comprehensive product range and cost transparency, its low-touch model may not suit everyone. In particular, if you require more personal interaction or insurance-based services, exploring competitors might yield a better overall experience.

Industry Trends & Regulatory Landscape

Hers operates in a rapidly evolving telehealth market that is subject to both technological innovation and regulatory scrutiny. Here are some key industry insights:

Telehealth Growth

• Market Expansion:
  The telehealth sector has grown exponentially since the onset of the COVID-19 pandemic.³ Consumers increasingly prefer digital solutions for non-emergency healthcare,⁴ and platforms like Hers have capitalized on this trend.
• Innovation in Healthcare:
  Hers’ integration of compounded medications, particularly in weight management, reflects a broader industry trend toward personalized and cost-effective treatments. With shortages of branded drugs like Wegovy and Ozempic,⁵ compounded alternatives have emerged as a viable solution.

Regulatory Considerations

• FDA Oversight:
  Compounded drugs—such as those offered by Hers for weight loss—are not subject to the same FDA approval process as branded medications.⁶ While this allows for flexibility during drug shortages, it also raises safety and efficacy concerns. Regulatory bodies have recently scrutinized the marketing practices of telehealth companies,⁷ with some senators and industry groups calling for stricter advertising rules.
• Legal and Competitive Pressures:
  High-profile lawsuits and regulatory debates (as seen with Hims & Hers’ recent Super Bowl ad controversy) underscore the need for transparency and adherence to guidelines. Competitors like Eli Lilly are now offering cheaper, FDA-approved alternatives, which could impact Hers’ market share if shortages ease.

Impact on Consumer Pricing and Availability

• Price Wars:
  The competitive landscape is intensifying, with companies like Eli Lilly introducing discounted weight-loss medications. Hers’ success partly relies on filling gaps during supply shortages; however, if shortages resolve, consumer pricing may face downward pressure.
• Consumer Choice:
  For many consumers, the key advantage of telehealth platforms is convenience. Yet, as traditional healthcare providers begin to offer similar digital solutions with clearer insurance integration and personalized care, Hers will need to adapt to maintain its competitive edge.

Final Verdict & Recommendations

After thorough testing, detailed analysis, and comprehensive comparisons, here is our final verdict on Hers:

Strengths:

• Convenience:
  Hers’ fully digital process—from a free, user-friendly assessment to discreet delivery of medications—is a significant advantage, especially for busy individuals.
• Affordability:
  With competitive subscription models starting at $49 per month (or lower on longer commitments), Hers is particularly attractive for uninsured or underinsured users.
• Comprehensive Offering:
  Hers covers a broad range of women’s health needs, from mental wellness and hair loss to skincare and weight management, making it a one-stop platform.

Weaknesses:

• Low-Touch Provider Interaction:
  The automated messaging system can sometimes feel impersonal, leaving users desiring more in-depth support.
• Inconsistent Customer Service:
  Reports of delays and difficulties with cancellations suggest that Hers could improve its support infrastructure.
• Limited Insurance Integration:
  While Hers is affordable for cash-pay customers, it does not generally accept insurance for its services, which may deter some potential users.

Who Should Choose Hers?

• Ideal For:
  Women seeking a convenient, online healthcare solution for common issues like mental health, hair loss, skincare, and weight management—especially if you lack insurance or prefer a discreet service.
• Consider Alternatives If:
  You value personalized, in-depth provider interactions or require insurance-based coverage. In such cases, platforms like Brightside Health may be better suited to your needs.

Frequently Asked Questions (FAQs)

Final Thoughts

Hers has undoubtedly transformed the landscape of women’s telehealth by making healthcare more accessible, affordable, and convenient. Although the platform has its limitations—particularly in the areas of personalized provider interaction and customer support—it remains a compelling option for those who need quick, discreet access to prescription medications without the hassle of traditional healthcare visits.

As the telehealth market continues to evolve, Hers is well-positioned to innovate further. If you’re a woman looking for a streamlined approach to managing your health—from mental wellness to beauty and weight management—Hers is worth considering. However, be sure to weigh the pros and cons carefully and explore all available options to ensure you choose the solution that best meets your needs.

How we reviewed this article: